Refund policy

REFUNDS
Due to health reasons we do not refund or exchange earrings.

~ Customers are eligible for refund if returned within 14 days of purchase
~ Refund will be credited to the original payment method
~ Items must be returned undamaged, unused and with all original packaging to be eligible for a refund
~ Shipping and handling charges are at the expense of the customer and are non-refundable

EXCHANGES
~ 14 day exchange or store credit for items
~ You can either exchange your item for a different size or items to the same value or alternatively you can request a store credit
~ Shipping and handling charges are at the expense of the customer and are non-refundable
~ Items must be returned undamaged, unused and with all original packaging to be eligible for an exchange

For exchange and refund queries, please email us at info@loveybylovey.com.au

REPAIRS
As all items are different they will be treated on a case by case basis. If you are having any issues with your purchases please reach out and we would be more than happy to help you.Please email us at info@loveybylovey.com.au and we will endeavour to get back to you within 24-48 hours.