Caring for your jewellery

Gold vermeil and rhodium silver jewellery is not only beautiful but also great value for money. To ensure that your pieces retain their shine and last for years to come, it's important to show some love to your pieces.

Here are some practical tips to help you take care of your precious jewellery:

Storage: When you're not wearing your jewellery, store in a cool, dry place away from direct sunlight. To prevent scratching make sure to separate each piece and store them individually.

Polishing: Regular polishing helps maintain the luster of your gold vermeil and rhodium silver jewellery. Use a soft polishing cloth to gently buff the surface and restore its shine. For stone pieces, you can clean them using warm soapy water and a soft toothbrush, ensuring that you rinse them thoroughly and dry them properly.

Avoid Moisture: It's important to keep your jewellery away from moisture, especially in the bathroom. The moisture from showers and sinks can cause damage to pieces. To prevent this, remove your jewellery before entering the bathroom or engaging in activities that involve water.

Chemical Reactions: While our jewellery is waterproof, it's advisable to remove it before using swimming pools, spas, saunas/steam rooms, or showering. The chemicals present in these facilities can potentially cause a chemical reaction with the metal, leading to tarnishing or discoloration.

By following these care instructions, you can ensure that your gold vermeil and rhodium silver jewellery remains in excellent condition. Remember, proper love and care are essential for preserving the beauty and value of your cherished pieces.

What is Gold Vermeil?

Gold vermeil (pronounced "ver-may") is a high-quality type of gold jewelry that offers the look and durability of solid gold without the hefty price tag. It is made by coating a base of sterling silver with a thick layer of gold. The gold layer must be at least 2.5 microns thick and is typically 18k or higher in purity.

Gold vermeil jewellery is an excellent option for those seeking luxurious, long-lasting pieces at an affordable price. It’s hypoallergenic, meaning it's gentle on sensitive skin, and its durability ensures it won't easily wear off or tarnish with proper care. This makes gold vermeil a beautiful and practical choice for everyday wear.

SHIPPING INFORMATION

Lovey by Lovey - Shipping Guide and Order Placement

Shipping within Australia 
We offer a range of shipping options across Australia to ensure your purchase arrives safely and in good time.

Standard Shipping:

• Flat fee of $4.99 for orders under $150
• FREE for all orders over $150 AUD
• Delivery Time: 3-5 business days.

Express Shipping

• Flat fee of $9.95 per order, no minimum spend
• Delivery Time: 1-2 business days.

International Shipping

We ship Lovey by Lovey jewellery worldwide! Please see below for our international shipping options.

Standard Shipping:

• Free for all orders OVER $200 AUD. Delivery Time: 7-15 business days. 

  
  

For international orders, we partner with leading global shipping providers to ensure fast, safe, and reliable delivery. You'll receive an email with tracking details once your order has been dispatched.  All orders shipping internationally come in a microfibre pouch and with a cleaning cloth.

Important Shipping Information

Order Processing: All orders are processed within 1 business day. Please allow for slight delays during peak periods like holidays or sales.

Customs and Duties: For international orders, customs and duties may apply based on your country's regulations. These fees are the responsibility of the customer. We recommend checking with your local customs office for more details.

Packaging: All Lovey by Lovey orders are carefully packaged to protect your jewellery during transit, ensuring it arrives in perfect condition.

Shipping FAQs

1. When will my order be shipped?
Once your order is placed, we typically process it within 1 business day. You'll receive a shipping confirmation email with tracking details as soon as your order has been dispatched.

2. Can I track my order?
Yes! Every order comes with a tracking number that will be emailed to you once your package is on its way. The only exception to this is local delivery, where we transport this to you within 1-2 days. You can use this number to track your package through our shipping partner's website.

3. What if my package gets lost?
If your order doesn’t arrive within the estimated delivery time, please reach out to us at info@loveybylovey.com.au and we’ll work with our shipping partners to locate your package.

Still need help or want to know more?
For more information on shipping or to check the status of your order, please contact us at info@loveybylovey.com.au. We're here to help!