Charm size guide

All of our charms are made with a 4mm loop so they can be easily added and removed from our huggie and hoop range including our: Halo, Hero, Harlow, Holly, Heather and Hoop range.  Information about the length and width of our charms are included in the product description. 

Materials & Quality

18k Gold Vermeil

Our gold pieces are crafted from a base of solids 925 sterling silver, and then coated with a thick (2.5micron) later of 18k gold vermeil. Gold vermeil is significantly more durable gold plating.  This richer layer gives a warm, long-lasting gold finish designed for everyday wear. Each piece is then sealed with an e-coating to provide added protection against tarnish, fading and scratching. The result is a premium gold product that holds its shine beautifully and is safe for sensitive ears.

925 Silver Rhodium Plated

Our silver pieces are made from solid 925 sterling silver and finished with a protective layer of rhodium, a rare and durable metal in the platinum family.  Rhodium enhances the shine and brightness of the silver while adding strong resistance to tarnish and wear. This finish helps each piece maintain its clarity and smoothness over time, even with daily use.  It's an ideal option for sensitive ears, offering long-lasting comfort and durability.

Shipping & Delivery

LOVEY BY LOVEY - Shipping Guide and Order Placement

Shipping within Australia 
We offer a range of shipping options across Australia to ensure your purchase arrives safely and in good time.

Standard Shipping:

• Flat fee of $4.99 for orders under $150
• FREE for all orders over $150 AUD
• Delivery Time: 4-6 business days. This is an estimate for shipping time only and does not account for processing times.

Express Shipping

• Flat fee of $9.95 per order, no minimum spend
• Delivery Time: 2-4 business days.  This is an estimate for shipping time only and does not account for processing times. 

International Shipping

We ship LOVEY BY LOVEY jewellery worldwide! Please see below for our international shipping options.

Standard Shipping:

• Flat fee of $15.00 for orders under $200 AUD.
• Free for all orders OVER $200 AUD. 
• Delivery Time: 4 -15 business days. Delivery times vary depending on destination and are approximate only. This is an estimate for shipping only and does not account for processing times.

Important Shipping Information

Order Processing: All orders are processed within 1-2 business days. Please allow for slight delays during peak periods like holidays or sales.

Customs and Duties: For international orders, customs and duties may apply based on your country's regulations. These fees are the responsibility of the customer. We recommend checking with your local customs office for more details.

Packaging: All LOVEY BY LOVEY orders are carefully packaged to protect your jewellery during transit, ensuring it arrives in perfect condition.

Shipping FAQs

1. When will my order be shipped?
Once your order is placed, we typically process it within 1-3 business days. You'll receive a shipping confirmation email with tracking details as soon as your order has started the fulfilment process. 

2. Can I track my order?
Yes! Every order comes with a tracking number that will be emailed to you once the fulfilment process has commenced. You can use this number to track your package through our shipping partner (Australia Post) website.

3. What if my package gets lost?
If your order doesn’t arrive within the estimated delivery time, please contact Australia Post or the shipping partners to locate your package.

Still need help or want to know more?
For more information on shipping or to check the status of your order, please contact us at info@loveybylovey.com.au. We're here to help!